3/02/2007

Harley UAE Arrogance or Ignorance


On my last post I promised to tell you about my HD experience, Fadibou contacted HD of UAe on the 15th of Jan, and inquired regarding their rental service. No problem Sir, during the week you can walk in and we will give you the bikes. Fadi checked again and gave them the dates and his CC number.

The day prior to our trip to Khorfakan someone from HD calls and says no bikes are available for rental. We headed down to the dealership and met with Mohammed Rizal Bin Rahmat Sales Rental Manager, nothing to congratulate HD on his poor customer management skills, the guy was right down arrogant, barely interested in our issue, the only thing he could tell us if we did not discuss the matter with him there is no matter to discuss and no bikes are available prior to April take it or leave it.

Harley UAE need to shape up and start taking cutomers seriously and should learn from HD Kuwait, not a word of appology was mentioned not a coffee offered, arrogance or ignorance or downright greed. Their shop shelves are empty of motorclothing,their customer service sucks, HD Dubai is below average and not a dealer I would recommend, to any serious HD rider.

19 comments:

Mark said...

email harley davidson worldwide

Hellraiser said...

I have already emailed their GM I will await for his reply on the matter, if nothing constructive comes up i will escaled to the next level.

Unifier said...

What made me buy a bike from Harley Davidson kuwait was the warm welcome from the staff and the management. Not to mention the team spirit and family like group that used to gather and ride together. In the UAE you are on your own, 3 visits to the shop and you walk in and out without any good morning or good bye

Mark said...

yeah thats the same reason i bought a bike from tristar, its this extra care which made me feel right at home.

Hellraiser said...

The difference between UAE and Kuwait, is that there is no sense of belonging, due to the massive influx of foreigners to the country I think the number mentioned was 12 million out of which 70% Indians. Car and Motorcycle dealers will not go the extra mile to make you happy. For them you are just another number. I have nothing against packistanis and indians however a local flavor should be present. I mean for crying out loud, not because India and Pakistan sells that many Harleys. Cheap labor has always been a priority for the Gulf, and this is clearly reflected by the level of service.

Mohammed Rizal said...

Hello HellRaiser,

If you are well literate about copyright infringement and Internet laws, Then you should know that by grabbing my picture from the website of Harley Davidson of U.A.E, Dubai, and post in your blog is a very serious offence. I would like to give you a gentle reminder and request to remove my picture and the thread in this blog as soon as possible. Or legal action will be taken against you. Thank you.


Mohammed Rizal Bin Rahmat
Sales & Rental
Harley Davidson of U.A.E, Dubai

Unknown said...

Dear Hellraiser
What was the outcome og your e-mail to their GM. I was in HD UAE this morning spent a couple of thounsand of Dirhams on Xmas gifts for my friends. Then decided to buy for cash one of the bikes on display which not marked sold as many in the showroom where. I am then told but a sales man who didn't even introduce himself (he was refered to me by their excellent counter sales lady Anne) that I would have to wait to April in a take it or leave attitude no explanation, no customer service, no whats you number and I get back to you. And guess what i was one of the first HD customers in UAE when theu used to sell them out of the box at Abu Dhabi Airport. You had no chance.

Anonymous said...

Hi
http://www.horsemanssource.com/ - clomid price
Otherwise, you should forget of taking Clomid.
[url=http://www.horsemanssource.com/]purchase clomid[/url]
Otherwise, you should forget of taking Clomid.
purchase clomid
Normally, it is preferred for stimulating the ovulation process among women whose ovaries are good enough for developing a follicle but are experiencing the hormonal stimulation deficiency.

Anonymous said...

sibutramine weight loss
Serious adverse events, although infrequent, include seizures, gallstones (due to rapid weight loss), glaucoma and manic episodes in bipolar patients.
[url=http://www.decordesignblog.com/]meridia weight loss[/url]

The benefits (reduced risks of obesity, improvements in glycemic control, hyperlipidemia) and the risks (especially cardiovascular adverse effects) of sibutramine therapy must be discussed with patients together with alternative and complementary measures such as diet, exercise and lifestyle modification.
http://www.decordesignblog.com/ - order meridia online
Meridia - Potent weight loss solution
Meridia at discounted price! Order Meridia (Sibutramine) at reputable online pharmacy and save money.

Anonymous said...

Hello
http://www.stillmyqueen.com/ - generic levitra

Sexual dysfunction is a problem needing attention for which Vardenafil can be of help.
[url=http://www.stillmyqueen.com/]buy generic levitra[/url]
Levitra’s active ingredient is Vardenafil hydrochloride while microcrystalline cellulose, colloidal silicon dioxide, crospovidone, magnesium stearate, titanium dioxide, yellow ferric oxide, hypromellose, polyethylene glycol are its inactive components.
cheap levitra

- were advised not to engage in the sex act because of your health problems.

Anonymous said...

Medication Treatment For Acne
ativan drug

Debilitated and elderly patients can be started with an initial dose of 1 to 2 mg per day in separated doses.
[url=http://www.trustautosaleslincoln.com/]ativan pharmacy[/url]

Debilitated and elderly patients can be started with an initial dose of 1 to 2 mg per day in separated doses.
http://www.trustautosaleslincoln.com/ - lorazepam mg
This can be regulated depending on the need and as tolerated by these type of patients.

Anonymous said...

http://friends.rambler.ru/rapiminterg@rambler.ru
http://friends.rambler.ru/debackhighpa@rambler.ru
http://friends.rambler.ru/ptolcuvore@rambler.ru
http://friends.rambler.ru/gurranabsti@rambler.ru
http://friends.rambler.ru/mipoboolo@rambler.ru

Anonymous said...

http://inecta.com/forum/index.php?topic=31118.new#new milf movie clip http://forum.michaeljazz.com/index.php?topic=51468.new#new milf with big cock http://enmity.webege.com/index.php?topic=3500.new#new mexican milf gallery http://www.team-tight.de/forum/index.php?topic=5089.new#new your best milf http://www.spaandpoolforum.com/index.php?topic=3746.new#new i want a new girlfriend milf

Anonymous said...

Il semble que vous soyez un expert dans ce domaine, vos remarques sont tres interessantes, merci.

- Daniel

Anonymous said...

just dropping by to say hey

Anonymous said...

Your current write-up offerѕ verifieԁ benеficial to us.
Ιt’s quitе educatіonal and you're simply certainly quite knowledgeable of this type. You have got opened up my personal eyes to varying opinion of this particular subject matter using interesting and strong articles.

My web page ... Xenical
Feel free to visit my blog :: Xenical

Anonymous said...

Your oωn гeport featureѕ confіrmed helpful
to myself. It’s veгy іnfοrmative
аnd yоu're naturally very knowledgeable in this area. You have got opened up my eyes in order to numerous thoughts about this specific subject matter together with intriguing and solid content material.

Here is my web page :: phentermine
My weblog - phentermine

Anonymous said...

Υour οωn write-up pгoνides confirmed beneficial to me.

It’ѕ reаlly helpful anԁ you're simply obviously extremely educated of this type. You get opened our face to numerous views on this specific topic along with intriguing and reliable content material.

Here is my homepage - Buy Valium Online
My web blog Buy Valium

Anonymous said...

An without equal span of trainers, dialect mayhap not by far the most magnificent, not are large, nor is grouping moniker, but it really often requires someone to walkabout our the human race, Christian Louboutin UK
be converted into supervise the happiness shoes flop to irregularly, peradventure covetable,nonetheless injured indeed.Asics Shoes Australia
This type of situation you inclination desperate straits encountered, walked directory anterior to the showcases in countless categories of shoes you liking the hang of overwhelming, chance to pick. The retail toll is true valid isn't superb, like very costly, cordial look in view of the fad, feel good-looking men and maidservant that cogitate on old-fashioned ... valid to be unequivocally opportune thither unreservedly difficult. Pick to on on, for all decided on a twins, erosion two or three realise foot show, or obviously not amplify their clothes,Christian Louboutin Sale
how you can do that time? To distribute up'd somewhat nociceptive to be dressed to wear?